Teltech Communications, LLC

Instructor Trainer 2

Job Locations US-TX-Austin
Information Technology
Full Time
USD $92,000.00/Yr.
USD $80,000.00/Yr.





Location:  The primary work location(s) will be in Austin, TX, 78756.  No relocation is available for this position.  Candidates must reside in the Austin, TX vacinity.


Duration:  Services are expected to start 07/01/2022 and are expected to complete by 08/31/2022. This service may be amended, renewed, and/or extended.


Texas Health and Human Services Commission requires the services of 1 Instructor Trainer 2, hereafter referred to as Candidate(s), who meets the general qualifications of Instructor Trainer 2, Technical Services, Help Desk and Operations and the specifications outlined below.



Coordinates with the Data Governance Director (DGD) to align program requirements with training design for internal and external audiences. Responsible for preparing, conducting, and evaluating technical training programs. Writes literature and materials to be used in programs and designs exercises to enhance lectures. Shall deliver on-site and/or web-based training courses focused on the implementation & daily use of data governance information platform for internal and external partners. Leads development of infrastructure for information delivery, as well as taking part in the writing and maintenance of training material and supplementary technical documentation.

Assists with formatting training materials created by other DIR Staff as requested. Determines needs and develops plans to meet the need of customers. Assists in design of computer-based and multimedia curriculum. Shall be planning, directing and undertaking classroom training, electronic learning, multimedia programs, and other computer-aided instructional technologies, simulators, conferences and workshops. The trainer will manage the training program in accordance with business needs and regulatory requirements in alignment with the DGD vision.




Minimum Requirements:
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.  Candidates with prior experience working with a Texas State agency are highly encouraged to apply.






Experience designing, developing and implementing training curricula. Develop training programs, including web-based and instructor led courses, job-aids, videos, etc.



Experience conducting classes regarding standard operating procedures of various software solutions, IT security, IT system installation, software programming, system maintenance, and repair of software, operational support best practices, and equipment.



A high degree of aptitude and flexibility to deliver training on a myriad of software products. Experience in delivering technical training to non-technical audience is a plus.



Knowledge and/or experience with the Texas public health system and Department of State Health Services programs and services.


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