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The Field Maintenance Wireless Engineer is responsible for technical project quality for DAS systems under maintenance contract for small, medium, and large venue wireless DAS projects. The Field Wireless Maintenance Engineer acts as a company engineering representative at base or remote locations, including customer and supplier facilities.
Essential Duties and Responsibilities
- Maintain DAS systems under contract
- Commission and integrate DAS systems
- Troubleshoot issues raised by customer and service providers
- Light repair of systems including but not limited to remote unit replacements, head end equipment swaps, terminating and testing coax, and possible fiber repair
- Maintain spares inventory and RMA equipment
- Conduct site surveys and facilitate engineering requirement gathering with customers for system changes and new initiatives such as expansion, or removal of equipment
- Interpret and communicate customer concerns and issues discovered to internal project stakeholders; facilitate discussion and resolution of issues relating to engineering standards
- Partner with internal resources to identify equipment related to installation and repair of equipment projects
- Work with internal project stakeholders in maintaining as-builts through system changes
- Guide construction teams to implement necessary design changes in the field while not compromising design integrity
- Serve as a technical resource for wireless system troubleshooting and perform complex troubleshooting in the field
- Commissioning, decommissioning, integration, test and turn-up of telecommunications equipment
- Create test and optimization plans, review field data, guide performance enhancements for In-Building wireless system deployments, and observe and document best practices to implement standards that continually improve in-Building wireless system design and installation efforts
- Administer on-site field training programs as required
- Ability to assist with iBwave Designs, and other projects specifying equipment and labor tasks outside of specified maintained sites.
Managerial Responsibility