Teltech Communications, LLC

Project Manager 3 (Legal Case Management System Project Manager)

Job Locations US-TX-Austin
Information Technology
Full Time
USD $150,000.00/Yr.
USD $135,000.00/Yr.



Note:  Submission deadline for this position is 9/17/2021



Location:  The primary work location(s) will be in Austin, TX 78701.  Candidates are expected to reside in the Austin, TX area.  No relocation support provided.


Duration: Services are expected to start 10/01/2021 and are expected to complete by 08/31/2022.  This service may be amended, renewed, and/or extended.


Office of the Attorney General of Texas requires the services of 1 Project Manager 3, hereafter referred to as Candidate(s), who meets the general qualifications of Project Manager 3, Project Management and the specifications outlined below for the Office of the Attorney General of Texas.




The OAG is requesting the services of a highly experienced project manager to fill the role of Legal Case Management Implementation Project Manager. The OAG will soon be implementing a solution for an enterprise-wide legal case management and collections system that supports an array of functions for various OAG divisions.  The selected candidate will provide the following services:

  • Lead all phases of the Implementation from preparation through post-implementation.
  • Coordinate and collaborate with OAG’s legal services divisions, executive leadership, as well as internal project managers and team members to implement change management, project planning, resource allocation, steering committee leadership, and team organizational structure management.
  • Manage inbound questions from internal stakeholders and work closely with stakeholders to address their business needs
  • Lead meetings to discuss issues, present findings and determine strategy for solutions
  • Document legal recommendations and communicate them to stakeholders within OAG using appropriate terminology and discretion
  • Work with stakeholders to identify risks to the business, conduct research and make recommendations for solutions
  • Represent legal divisions in the selection of proposed solution and ensure that end users requirements are understood and implemented
  • Maintain repository for project artifacts and create resources and processes to meet project needs
  • Identify and implement process improvements within the Legal Divisions and other stakeholders in other departments
  • Track implementation of business users recommendations to completion, and coordinate spot checks to ensure consistent adoption
  • Coordinate and support user-centric trainings and ensure materials are produced for internal teams and other departments
  • Work with Project Director to prepare status reports for management, Executive Steering Committee and Executive Sponsor covering all aspects of the project, including but not limited to project status, staffing issues/needs, resource needs, concerns, and risks.
  • Develop positive, strong, and collaborative relationships with cross-functional teams across organization to enhance effectiveness and ability to deliver on complex tasks.
  • Coordinate the design and development of operational and technical processes to address existing systems functionality, newly developed or procured systems, and remediation of legacy systems.
  • Collaborate with IT and Legal Divisions to configure and maintain tools and technologies that increase efficiency and value to the business.




Note:  Prior experience working with a State of Texas agency is desirable


Note:  Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.


  • 10 Yrs Required:   In the field of Project Management
  • 5 Yrs Required:   Managing mid-sized to large teams
  • 5 Yrs Required:   Experience with MS Project, MS Office, Visio, and status reporting tools
  • 5 Yrs Required:   Experience in developing and analyzing processes/systems and sees projects through to completion
  • 5 Yrs Required:   Experience in conducting fit/gap analysis on third party vendor tools
  • 5 Yrs Required:   Strong analytical and problem-solving skills with great attention to detail
  • 5 Yrs Required:   Team player with strong influencing and communication skills at all organizational levels
  • 3 Yrs Required:   Demonstrated work experience in a legal environment, such as a law firm or legal case management system vendor
  • 3 Yrs Required:   Experience with legal case management applications
  • 3 Yrs Required:   Implementing, managing, or maintaining legal case management systems
  • 3 Yrs Required:   Bachelor’s degree in legal studies or other relevant field or relevant equivalent experience



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