Teltech Communications, LLC

Service Engineer II / System Integrator

Job Locations US-TX-Plano
ID
2021-1106
Category
Engineering
Type
Full Time
Max
USD $41.00/Hr.
Min
USD $36.00/Hr.

Overview

We are looking for Service Engineers with the following competencies...

 

• Strong problem solving skills and analytical ability.

• Ability to work under stressful situations, meet tight deadlines and deliver services with high quality

• Ability to lead and motivate others and work in a team environment.

• Excellent communication skills in order to be able to participate and drive customer meetings.

• Aspiration to develop solutions architecture competency

Responsibilities

• Software loading, configuration, integration, verification, and troubleshooting of existing solutions on a customer site or in a lab environment using CLIENT products, 3rd party, or customized packages.

• Providing ongoing customer support throughout implementation as well as driving new IS solutions development in order to meet the customer’s expectations.

• Drive business with the customer by finding new convergence opportunities based on expanding existing solutions as well as creating new ones.

• Attend and participate in customer meetings for specific solutions and different areas.

• Assist solution architects in customer requirement gathering and analysis

Qualifications

• BS or MS in EE, CS, or CE or acceptable equivalent of post-secondary education and experience

• Minimum of 4-7 years previous experience working in software design and integration

• Strong knowledge of VoIP & 3GPP

• Strong knowledge of IP networking and Internet technologies (TCP/IP, DNS, HTTP, Radius, Diameter)

• Strong knowledge of network management and provisioning (XML, SNMP, Corba, LDAP, SOAP).

• Good knowledge of wireless technologies (call flow) and related protocols required

• Installation and configuration of servers, routers, and switches highly desired.

• Security and Authentication experience also highly desired

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